BUILT BY THE OPS TEAM AT INSTACART

AI agents for consumer brand operations.

OPSA agents handle the everyday ops work brands still do manually. You set the permissions and priorities. You make the judgement calls.

Get started with Planning, Purchasing, Sales, or Shipments.

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Let's talk about ops!

Begin with one agent. Add more when you need them.

PlanningSpot inventory risk before your next buying decision.Excess stock · incoming supply · cash exposure

See where inventory could become excess—and what to change before committing more cash.

Start with
Current stock, incoming purchase orders, expected demand, and unit costs.
Your agent handles
Flags potential excess, estimates the cash exposed, and compares changes to purchase quantities and timing.
You decide
Which assumptions to use and which changes to approve.
Illustrative concept with sample figures. A timing scenario, not a savings estimate.
PurchasingPrepare purchase orders, follow up with suppliers, and flag changes.Purchase orders · supplier replies · delivery dates

Keep supplier orders moving from the first request to readiness to ship.

Start with
Bring one purchase order, the supplier thread, and the date you need it.
Your agent handles
See acknowledgements, changed prices, quantities, and delivery dates together.
You decide
Your team approves changes before OPSA updates the order or sends a commitment.
Illustrative product interaction.
SalesCheck available stock and prepare customer orders for approval.Customer orders · stock checks · shortages

Give sales and ops the same answer about what can be promised.

Start with
Bring a customer order, stock by location, and existing commitments.
Your agent handles
See available quantities, shortages, and possible alternatives.
You decide
Your team approves substitutions and customer commitments.
Illustrative product interaction.
ShipmentsCompare freight quotes and prepare bookings and shipping documents.Carrier quotes · bookings · delivery requirements

Get the shipment ready and keep the handoff moving.

Start with
Bring a packing list, route, and delivery requirements.
Your agent handles
Compare quotes and prepare the booking and bill of lading.
You decide
Your team approves the carrier, cost, and booking.
Lowest quoted cost that meets the 6-day deadline. Illustrative quotes; booking requires your approval.

OPSA agents can map the work to your ERP, 3PL portals, EDI, and operational inbox, and agree on access before getting started. No EDI? No problem. OPSA agents are just as effective if your data lives in spreadsheets.

Need more than one agent? We also offer end-to-end and enterprise solutions.

How it works

Start small. Give it more work when you're ready.

An OPSA agent executes. Your team owns the judgement and strategy.

Y

In your hands

  • The prioritiesChoose the job and what a good result looks like.
  • The trade-offsApprove spending, changed dates, and customer commitments.
  • The permissionsDecide what runs on its own and what comes back to you.
O

On OPSA’s plate

  • Keep trackRead replies, check records, and spot changes.
  • Get the answer readyFollow up, compare options, and prepare the next action.
  • Carry it throughAct within your permissions and keep the records current.
How we operate

Hands-on support as you need it.

One agent or all of them, we can help you get set up, work through any issues, and adjust your agents as your needs change. Your team owns the decisions, strategy, and business outcomes.

01

Get set up

Define the jobs, connect the information your agent needs, and review its first outputs.

02

Set clear boundaries

Agree on what the agent can do, what needs approval, and who on your team makes the call.

03

Keep improving the work

Review exceptions and feedback, then adjust the agent’s instructions and scope as needed.

04

Get help when you need it

Call or slack us! We're here to answer any questions and help troubleshoot any issues. Enterprise customers entitled to additional levels of support.

“From day one, our OPSA agent felt like a member of the team. It was accurate, thorough, and handled everything we threw at it. It was really incredible.”
Gary Griffo30-year operations executive · Ex-Rhode · Ex-Supergoop
The team behind OPSA

Experience across supply chains.
Put to work in yours.

At Instacart, we worked across brands and supply chains of vastly different sizes and shapes. We saw how inventory, purchasing, orders, and deliveries fit together - and where the work breaks down.

We built OPSA to put that experience to work for your team. Following up with suppliers. Checking stock before an order is promised. Keeping shipments moving. Start with one job your team still handles manually. See how OPSA handles it. This is the future of supply chain work.

Ashish & Collin
From Instacart operations to OPSA
Work with OPSA

Choose how
you want to start.

Schedule a demo to explore one agent or an end-to-end solution. Prefer to get started yourself? Request our self-serve option.

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